Accessibility Statement

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the standard referred to by the UK Equality Act 2010 guidance and widely used for the Americans with Disabilities Act.

What we have done

• Text alternatives for meaningful images, and decorative images hidden from screen readers.
• A logical heading structure, a “Skip to main content” link and visible keyboard focus.
• Labels on every form field, and error messages announced to assistive technology.
• Text and button colours checked against the WCAG contrast ratios.
• Animations switched off when your device asks for reduced motion.
• Layouts that reflow on small screens and when zoomed in, without sideways scrolling.

Known limitations

• Some decorative illustrations, such as the sample support console on the home page, are simplified for screen readers rather than described in full.
• Links to other websites, such as LinkedIn, lead to services whose accessibility we don’t control.

Report a problem

If something on this website is hard to use, or you need information in another format, email info@upperhandops.com with the page address and what happened. We reply within five working days and will provide the information in a way that works for you.

How we test

This statement was last reviewed on 15 November 2026, using automated checks of text alternatives, labels, headings and colour contrast, and a manual review with keyboard navigation. We review it whenever the website changes significantly.