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UpperHandOps
The implementation team leaves. Your users don't. Releases keep coming, integrations need attention, and security needs managing. UpperHandOps keeps Workday running, improving, and delivering value long after go-live.
UpperHandOps is a consulting and technology services company helping organisations streamline HR, Finance, and Business Operations through powerful ERP and CRM solutions. From advisory to integrations, analytics, managed services, and corporate training, we design systems that scale with your business and drive measurable impact.
“We don't just support tools — we unlock business value.”
A decade of hands-on delivery across Workday, Odoo, and Smartsheet — in real enterprise environments.
Built on capability, not continuity.
Workday. Odoo. Smartsheet. The right tool for your business — not the one we happen to know.
Externally audited. Annually reviewed. Because 'trust us' isn't good enough.
Pune-headquartered, with operations in the UK.
Assessed and recognised by Odoo directly — not a self-declared badge.
Go-live is a milestone, not a finish line. These are the problems we see organisations run into once the project team has gone.
Tell us what you're trying to fixWe provide dedicated L1–L3 support with people who stay — so your users get answers from someone who actually knows your environment.
Flexible engagement models mean you bring in the expertise you need, when you need it — not a full project for every change.
We manage the integrations around Workday — Studio, EIB, APIs, Workato, Boomi — not just the platform itself.
Release management, security, and change handled as ongoing operational work — not as a series of one-off projects.
We build documentation and knowledge bases from day one, so the expertise stays in your environment — not just in people's heads.
Implementation gets you live. We help you stay successful.
L1–L3 Workday support designed around your operating model.
Make sure every Workday change works before your users experience the problem.
Because your data lifecycle doesn't end when Workday goes live.
Also available: Workday integrations · Strategic advisory
We help run the environment.
Comprehensive L1–L3 coverage across Workday's full landscape — from answering user questions to debugging Studio integrations and governing the roadmap.
Multinational Entertainment Organisation
“The firms you trust for strategy shouldn't be the ones handling your day-to-day support.”
Because post-implementation work needs a different kind of partner — one that steps in exactly where Tier-1 firms step out.
About UpperHandOpsWorkday is our specialist domain. Every hour of our team's experience is in the platform that matters to you.
Post-implementation support is our core offering — not an expensive add-on bolted onto the end of a project.
HCM, Finance, Payroll, Integrations, Testing, and Data — one team, no gaps, no finger-pointing.
700+ tickets a year, 5,000+ users supported, 189+ integrations built, and a 100% security audit record.
An average of 7+ years of hands-on experience across the team, earned in real enterprise environments.
Systems don't run businesses — people do. Every configuration is built for smooth adoption by the people who use it.
Bring in specialist expertise for a specific problem.
Add experienced Workday capacity to your team.
Let UpperHandOps take ownership of defined Workday support.
Build a specialist team around a defined requirement.
Start small. Prove the model. Scale when it makes sense.
Estimate projected operational cost savings and engagement shape based on your organization's specific requirements.
Annual Operational Cost Savings
Projected Duration
10-14 Weeks
Coverage Model
12×5 dedicated coverage
Dedicated Pod Size
4-6 Senior Architects
Illustrative estimate based on general assumptions about support effort, not a quote or a guarantee of savings. Your results depend on your environment and scope.
We work with organisations that:
Sound familiar? Let's talkAt UpperHandOps, we invest in talent. Our internship and training programs give students and recent graduates a chance to work on real-world ERP and CRM projects — building careers in enterprise technology from day one.
What we believe, and what we hold ourselves to on every Workday, Odoo, and Smartsheet engagement.
We don't do "good enough." Every engagement, big or small, gets the same level of care as the ones that make it into a case study.
The tools change fast. We stay ahead of them, so you don't have to figure it out on your own halfway through a project.
We tell clients what they need to hear, not just what's easiest to say. If something won't work, we say so before it costs you time and money.
Systems don't run businesses — people do. Every decision we make starts with the person who has to use what we're building.
If Workday is already live and you need experienced people to support, improve, or manage what comes next, let's talk.
